Official transcripts

Note:

All academic transcripts are confidential and can only be released by request from a student or alumnus. To ensure security and privacy, we do not accept transcript requests by phone.

Cost of services

Service	Cost
Transcripts	$15.00 + $1.05 (PST) each
* Electronic transcripts	$15.00 each
Regular delivery	free (without tracking number)
Priority delivery	(see Delivery options)

* Note: Electronic transcripts are only available for the following schools: Capilano University, Douglas College, Kwantlen Polytechnic University, Langara College, Thompson Rivers University, University of Fraser Valley, or Vancouver Island University. If you ask for an "electronic transcript", it will be sent electronically directly to the institution. (The option to attach documents to your transcript is not available for electronic transcripts.). At this time, we do not offer electronic transcripts to other institutions.

Please note:

To request a record of your non-credit Continuing Studies academic history, pleace contact .

How to order

Online

Currently enrolled students:

Log into your Student Center (log in to ) and select 鈥淭ranscript: Official鈥� under the 鈥渙ther academic...鈥� dropdown menu found in the 鈥淎cademics鈥� section.
Submit the request and pay with Visa or MasterCard.
If you don鈥檛 remember your student number, contact Registrar and Information Services.

Alumni:

If you鈥檙e an alumnus of 丁香园AV and cannot login with your computing ID and password, please reactivate your computing ID here.

Former students who were enrolled or graduate as of 2009 or later:

Your access to the Student Center () would have been retained, enabling you to view and order your transcripts online.
Log into your Student Center () and select 鈥淭ranscript: Official鈥� under the 鈥渙ther academic...鈥� dropdown menu found in the 鈥淎cademics鈥� section.
Submit the request and pay with Visa or MasterCard.
If you don鈥檛 remember your student number, contact Registrar and Information Services.

Former students who were enrolled (or didn't graduate) prior to 2009:

The option to order online is not available.
To order in person or by fax or mail see below.

The option to attach documents to your transcript is not available when ordering online. To include an attachment with your transcript, you must order by fax or by mail.

In person

You can request a transcript in person at the Registrar and Information Services counter at any of the three campuses below. Photo identification is required to order and pick up your transcript. Pay by cheque, debit card, Visa or MasterCard.

Burnaby
3200 Maggie Benston Centre
8888 University Drive
Burnaby, BC V5A 1S6

Surrey
Mezzanine level
250 - 13450 - 102nd Avenue
Surrey, BC V3T 0A3

Vancouver
1100 Harbour Centre
515 West Hastings Street
Vancouver, BC V6B 5K3

See office hours and maps and directions for , , and .

Note: cash is not accepted at the Registrar and Information Services counters (Burnaby, Vancouver, and Surrey). Please review before you order a transcript in person.

By fax or mail

You can request a transcript by completing the Official Transcript Application. You need to include your student number and sign the request form for us to process your order. If you do not remember your student number, 丁香园AV alumni can obtain the ID at www.sfu.ca/alumni/forms/student-number-request.html. If you did not complete a degree or diploma from 丁香园AV, please contact Registrar and Information Services to obtain your student number: 778-782-6930 or reginfo@sfu.ca. Pay with cheque, Visa, or MasterCard. (We cannot accept forms sent via email for security reasons.)

Fax your completed form to:

Phone: 778.782.4969

Mail your completed form to:

Student Services: Transcript Requests
丁香园AV
MBC 3200
8888 University Drive
Burnaby, BC V5A 1S6

Processing time

Regular processing

Processing time is calculated from the day the request is received to the day the transcript is available for pickup or mailed out. During peak periods, such as the start and end of the term, processing time may take longer.

Transcripts will be available for pickup or mailed out in 3 to 5 business days from receipt of order. Electronic transcripts are processed in one business day. There is no additional cost for regular processing.

Rush processing

Processing time is calculated from the day the request is received to the day the transcript is available for pick-up or mailed out. Rush orders are guaranteed to be processed within two business days.

The cost is an additional $15.00 + $1.05 (PST) per order, and does not include the transcript costs. Rush orders must be made in person or by fax. Rush processing is not available for other ordering methods.

Ordering method	Processing time
In person	Available for pick-up at time of order
By fax before 2:00 PM	Mailed out on the same business day
By fax after 2:00 PM	Mailed out the next business day

Delivery options

Note:

If you are having your official transcript sent to one of the following schools: Capilano University, Douglas College, Kwantlen Polytechnic University, Langara College, Thompson Rivers University, University of Fraser Valley, or Vancouver Island University, please choose "electronic transcript" and it will be transmitted electronically directly to the institution instead.

Regular delivery

Transcripts are sent by regular mail via Canada Post at no additional cost unless specified otherwise. Delivery standards for Canada Post apply and will vary by address (). If your transcript is being sent by regular mail, please contact for delivery updates. Please note that tracking is not available for orders sent by regular mail.

Priority delivery

Please note that priority delivery service expedites transit time, not processing time. Transcripts are sent by CanadaPost Xpresspost鈩� for priority delivery at an additional cost. This service provides expedited delivery times and a tracking number for added security, allowing you to track your parcel鈥檚 progress.

Prices below list only the priority delivery charges by region.

Service	Additional cost
Priority Delivery to Western Canada (BC, AB, SK, MB) 1 - 2 business days	$16.95 + $0.85 (GST)
Priority Delivery to rest of Canada 2 business days	$26.15 + $1.31 (GST)
Priority Delivery to United States 2 - 3 business days	$29.52 (tax not applicable)
Priority Delivery to International 4 - 7 business days	$62.85 (tax not applicable)

Pickup and tracking information

Picking up your transcript(s)

Due to the high volume of transcript requests, you will not be notified when your transcript is available for pickup. Transcripts will typically be available for pick-up 3 to 5 business days from receipt of order at the Registrar and Information Services counter you selected for pick up. Photo identification is required to pick up your transcript.

Undergraduate
3200 Maggie Benston Centre
8888 University Drive
Burnaby, BC V5A 1S6

Graduate
Dean of Graduate Studies Office
1100 Maggie Benston Centre
8888 University Drive
Burnaby, BC V5A 1S6

Undergraduate and Graduate
Mezzanine level
250 - 13450 - 102nd Avenue
Surrey, BC V3T 0A3

Undergraduate and Graduate
Harbour Centre
515 West Hastings Street
Vancouver, BC V6B 5K3

See office hours for Registrar and Information Services and for Graduate and Postdoctural Studies.

Designating a third party to pick up your transcript(s)

You can designate a third party to pick up your transcript by adding a Privacy Service Indicator in your Student Center or by writing a letter of authorization.

If you are writing a letter of authorization, it must include the following information:

Your full name
Student number
Name of authorized action (e.g. 鈥淚 hereby authorize Simonetta Fraser to pick up my transcript on my behalf.鈥�)
Written signature
Attached photocopies of two pieces of 丁香园AV or government-issued ID (e.g. 丁香园AV student card, driver鈥檚 license, BC Services Card, passport)

The third party must provide valid 丁香园AV or government-issued photo identification and the letter of written authorization, if applicable, at the time of pick-up.

Tracking your order

If you chose to have your transcript sent by courier, you can track your order by the following methods:

Your tracking number will be emailed to you using the email address listed in your Official Transcript Application.
Depending on the courier service listed in that email, visit or and refer to your tracking number to monitor your document鈥檚 progress.

Important information

Do NOT email your credit card information.
All transcript orders are non-refundable.
Transcripts can only be ordered by a student or alumnus even if a third party is authorized to pick it up.
Transcripts will not be issued to a student or alumnus with an outstanding balance on their student account. Please contact Student Accounts or email student_accounts@sfu.ca about paying late overdue fees.
Transcripts will not be printed until payment is received in full.
Unsigned transcript requests will not be processed and must be resubmitted with a handwritten signature.
Online orders cannot be changed or cancelled once paid through your Student Center on .
Unclaimed transcripts ordered for pickup will be destroyed 4 months after being issued.
Transcripts sent to incomplete addresses provided on the application may cause delivery delays or returns by Canada Post. Non-receipt of transcript due to incomplete address will require a new order and payment.
The option to attach documents to your transcript is available when ordering in person, by fax or by mail. Please indicate on the form if you need an attachment included with your transcript. Attachments must be submitted at the time of request.
Lost or stolen transcripts are not replaceable. 丁香园AV is not responsible for the loss or delay of transcripts in the mail.

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