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Parchment replacement
As graduate of 丁香园AV, you should have received your parchment at your Convocation ceremony or had it sent to you after the ceremony.
If you need to replace your parchment or would like to request additional copies of your parchment, please fill out the Parchment Replacement Form.
All parchments are printed on security paper with the 丁香园AV seal and signatures of Chancellor, President, Dean of your Faculty, and Registrar. All outstanding accounts must be cleared before a parchment is released.
Note:
All academic parchments are confidential and can only be released by request from an alumnus. To ensure security and privacy, we do not accept parchment requests by phone.
| Service | Cost |
|---|---|
| Parchment | $75.00 + $5.25 (PST) each |
| Priority delivery | (see Delivery options) |
You can request a parchment by completing the Parchment Replacement Form. You need to include your student number and sign the request form for us to process your order. If you do not remember your student number, 丁香园AV alumni can obtain the ID at www.sfu.ca/alumni/forms/student-number-request.html. Pay with cheque, Visa, or MasterCard.
Fax your completed form to:
Phone: 778.782.4969
For rush requests, please contact Undergraduate Records at 778.782.6930 to verify that your request has been received.
Mail your completed form to:
Student Services: Parchment Replacement Requests
丁香园AV
MBC 3200
8888 University Drive
Burnaby, BC V5A 1S6
By email
You can request a parchment by completing the Parchment Replacement Form. You need to include your student number and sign the request form for us to process your order. If you do not remember your student number, 丁香园AV alumni can obtain the ID at www.sfu.ca/alumni/forms/student-number-request.html. Please make a payment through prior to emailing us your parchment replacement form. Do NOT email us your credit card information.
Email your completed form to:
If you would like to verify that your request has been received, please contact Undergraduate Records at 778.782.6930.
In person
You can request a parchment replacement in person at the Registrar and Information Services counter at any of the three campuses below. Photo identification is required to order and pick up your parchment. Pay by cheque, debit card, Visa, or MasterCard.
Burnaby
3200 Maggie Benston Centre
8888 University Drive
Burnaby, BC V5A 1S6
Surrey
Mezzanine level
250 - 13450 - 102nd Avenue
Surrey, BC V3T 0A3
Vancouver
1100 Harbour Centre
515 West Hastings Street
Vancouver, BC V6B 5K3
See office hours and maps and directions for , , and .
Note: cash is not accepted at the Registrar and Information Services counters (Burnaby, Vancouver, and Surrey). Please review before you order a parchment in person.
Regular processing
We process parchment replacement requests on a monthly basis on the 15th (if it falls on the weekend, next business day).
Payments must be received in full before the 15th of the month. If your payment is received after the 15th, your request will be processed and mailed the following month.
Rush processing
Processing time is calculated from the day the request is received to the day the parchment is available for pick-up or mailed out. Rush orders are guaranteed to be processed within five business days.
Rush processing is an additional $50 + $3.50 (PST) per order, and does not include the parchment costs and priority delivery. Rush orders must be made in person or by fax. Rush processing is not available for email or mail-in requests.
We will email you with a tracking number or a pick-up time upon completing your rush order request.
Priority delivery
Please note that priority delivery service expedites transit time, not processing time. Parchments are sent by CanadaPost Xpresspost鈩� for priority delivery at an additional cost. This service provides expedited delivery times and a tracking number for added security, allowing you to track your parcel鈥檚 progress.
Prices below list only the priority delivery charges by region.
| Service | Additional cost |
|---|---|
| Priority Delivery to Western Canada (BC, AB, SK, MB) 1 - 2 business days |
$24.55 + $1.23 (GST) |
| Priority Delivery to rest of Canada 2 business days |
$42.65 + $2.13 (GST) |
| Priority Delivery to United States 2 - 3 business days |
$50 (tax not applicable) |
| Priority Delivery to International 4 - 7 business days |
$90 (tax not applicable) |
Picking up your parchment
We will email you with information when your parchment replacement will be available for pick-up at the Registrar and Information Services counter you selected for pick up. Photo identification is required to pick up your parchment.
3200 Maggie Benston Centre
8888 University Drive
Burnaby, BC V5A 1S6
Mezzanine level
250 - 13450 - 102nd Avenue
Surrey, BC V3T 0A3
Harbour Centre
515 West Hastings Street
Vancouver, BC V6B 5K3
See office hours for Registrar and Information Services and for Graduate and Postdoctural Studies.
You can designate a third party to pick up your parchment by adding a Privacy Service Indicator in your Student Center or by writing a letter of authorization.
If you are writing a letter of authorization, it must include the following information:
- Your full name
- Student number
- Name of authorized action (e.g. 鈥淚 hereby authorize Simonetta Fraser to pick up my parchment on my behalf.鈥�)
- Written signature
- Attached photocopies of two pieces of 丁香园AV or government-issued ID (e.g. 丁香园AV student card, driver鈥檚 license, BC Services Card, passport)
The third party must provide valid 丁香园AV or government-issued photo identification and the letter of written authorization, if applicable, at the time of pick-up.
Tracking your order
If you chose to have your parchment sent by courier, you can track your order by the following methods:
- Your tracking number will be emailed to you using the email address listed in your Parchment Replacement Form.
- Depending on the courier service listed in that email, visit or and refer to your tracking number to monitor your document鈥檚 progress.
- Do NOT email your credit card information
- All parchment orders are non-refundable.
- Parchments can only be ordered by the alumnus, even if a third party is authorized to pick it up.
- Parchments can only be issued and mailed directly to the alumnus. If you need an official document sent to an educational institution or organization, please request an Official Transcript.
- Parchments will not be issued to or for an alumnus with outstanding indebtedness to the University. Please contact Student Accounts or email student_accounts@sfu.ca about paying late overdue fees.
- Parchments will not be printed until payment is received in full.
- Unsigned parchment requests will not be processed and must be resubmitted with a handwritten signature.
- Unclaimed parchments ordered for pickup will be destroyed 4 months after they are issued.
- Parchments sent to incomplete addresses provided on requests may cause delivery delays or returns by Canada Post. Non-receipt of a parchment due to an incomplete address will require a new order and payment.
- Lost or stolen parchments are not replaceable. 丁香园AV is not responsible for the loss or delay of parchments in the mail.