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- Archival Film Flashes Back to 70s Student Life
- Manuscript Traces ¶¡ÏãÔ°AV's Architectural History
- Early University News Publications Now Digitally Available
- Digitized Programs Commemorate ¶¡ÏãÔ°AV’s Opening & Installation Ceremonies
- Archives Celebrates Fall Convocation with Release of Digitized Programs
- Films Capture Visual History and Sentiment of Time Gone By
- Lost and Found: Simon Fraser Letters
- Oral History Provides Glimpse into Mind of ¶¡ÏãÔ°AV’s First Chancellor Gordon Shrum
- Early ¶¡ÏãÔ°AV Photos Tell a Story That Frames Our World
- Aerial Photos Capture Campus Landscape & Photographer’s Legacy
- You have what...?!! and other interesting things you didn't know about the ¶¡ÏãÔ°AV Archives
- Charting the course of history: documenting ¶¡ÏãÔ°AV's early days from the student perspective (Part 1)
- Charting the course of history: documenting ¶¡ÏãÔ°AV's early days from the student perspective (Part 2)
- Helping others find their history in the future: Preserving the records of the Students of Caribbean and African Ancestry at ¶¡ÏãÔ°AV
- Preserving the sparks of global revolution in the Adbusters Media Foundation fonds
- Reflections of a co-op student
- Debunking popular myths and conspiracies with the Barry Beyerstein fonds
- In "The Beginning...": First student film returns to ¶¡ÏãÔ°AV
- "Got any pictures of Terry Fox?"
- My summer in the archives: a co-op placement retrospective
- Seeing the world through Arthur Erickson's eyes
- Beer (records) in the Archives!
- Quartet in the Quadrangle: PSQ Records Come to ¶¡ÏãÔ°AV
- Navigating silences and filling gaps: finding Black stories in the Archives
- Boxes, boxes, and more boxes: my summer co-op at ¶¡ÏãÔ°AV Archives
- Finding queer joy in the ¶¡ÏãÔ°AV Archives: Out On Campus records now available
- Glossary
Filing a Complaint
How to file a complaint
If you believe the university has collected, used or disclosed your personal information inappropriately, you have the right to report it. You do so by filing a complaint.
The process for making a complaint is as follows:
- Notify the head of the department or office which has custody and control of your personal information of your complaint, including who you believe has inappropriately collected, used or disclosed your information.
- If after making this report to the department head you are not satisfied with the resolution or outcome, you may re-submit your complaint to the Information and Privacy Coordinator, Archives and Records Management Department. This complaint:
- must be in writing (i.e., signed letter, memo or email)
- should include
- the nature of your complaint (i.e., the inappropriate collection, use or disclosure of your personal information),
- the department or office which has custody and control of the personal information in question
- the specific information that is at issue
- your previous complaints and attempts to resolve the issue
- the remedy you seek
- The Information and Privacy Coordinator will attempt to resolve your complaint informally.
- If you are not satisfied with our informal attempt to resolve your complaint, you may submit a formal privacy complaint to British Columbia’s Office of the Information and Privacy Commissioner (OIPC) at the address below.
If you do not feel comfortable making your initial complaint to the appropriate ¶¡ÏãÔ°AV department or to ¶¡ÏãÔ°AV’s Information and Privacy Coordinator, you may complain directly to the OIPC at the address below. However, the OIPC complaint procedure states that "where a complainant has not given the [university] an opportunity to respond to and attempt to resolve the complaint, the OIPC will normally refer the complainant to the [university] before the OIPC takes further action." In some cases the OIPC may determine that it would not be appropriate to refer your complaint to the university and will instead refer your complaint to an OIPC Portfolio Officer for investigation.
Complaints to the OIPC should be addressed as follows:
Information and Privacy Commissioner
PO Box 9038, Stn Prov Govt
Victoria, BC
V8W 9A4