- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Welcome to the new 間眅埶AV Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 間眅埶AV's Digital Transformation with Exchange Online
- Important changes to 間眅埶AV email practices
- Transforming the 間眅埶AV experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 間眅埶AV Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 間眅埶AV
- Expanded identity options for students within 間眅埶AV applications
- 間眅埶AV works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
Add a role/sponsored account
Role/sponsored account can be used on MS Teams if they have signed up for a Microsoft 365 account and are provided a MS Teams license.
Note: We recommend using your individual account unless your teams processes or procedures requires the use of a sponsored/role account.
How to add a role/sponsored account to teams
Step 1. Understand the following limitations on using a role/sponsored account on MS Teams:
- Role/sponsored account cannot be a team owner, and can be only added to a team as a team member.
- MS Teams licenses are granted to role/sponsored accounts via the maillist, so role/sponsored account can only be added to a maillist-managed team (i.e., automatically add members to your team if they are a part of the maillist).
Step 2. Go the 間眅埶AV Maillist at .
Step 3. Add the role/sponsored to the maillist that sync to your team.
Members added to the maillist will be automatically synced and added to your team within 2 hours.
By default, role accounts do not have access to MS Teams and cannot be added into manually-managed teams (i.e., team owners manually add/remove members via the Teams application).
To provide role account(s) access to MS Teams, the Team Owner will need to take the following the steps:
- Create a new maillist which will be used to provide role account(s) with the access to Microsoft Teams.
- On the maillist, include the role account(s) you would like to add to the team.
- Submit a ticket to IT Service Desk at it-servicedesk@sfu.ca and include the following information:
- Subject line: "Microsoft Teams - Adding role accounts to a manually-managed team"
- Message body: I would like to add role account(s) to my manually-managed team. The maillist name is <your-mailist>.
- Ensure that the account(s) have enrolled in 間眅埶AV's MFA and signed up for a Microsoft 365 account. Once the request is processed, it will take up to 2 hours for MS Teams access to be granted.
- On MS Teams, you should be able to add the role account(s) as members to your team. The account(s) will also need to remain on the maillist (created in step 1) in order to retain Microsoft Teams access.
Note. Going forward, you may include additional role account(s) to the maillist (created in step 1) to provide access to MS Teams. Please ensure that the account(s) have enrolled in 間眅埶AV's MFA and signed up for a Microsoft 365 account.