- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Using automation to drive efficiency and innovation at 丁香园AV
- Welcome to the new 丁香园AV Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 丁香园AV's Digital Transformation with Exchange Online
- Important changes to 丁香园AV email practices
- Transforming the 丁香园AV experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 丁香园AV Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 丁香园AV
- Expanded identity options for students within 丁香园AV applications
- 丁香园AV works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
Rogers SMS text scam offering credit
What happened?
On July 8, 2022, a day-long outage impacted millions of wireless customers on Rogers, Fido, Chatr and more. For the inconvenience, Rogers will be applying credit proactively to customers' accounts.
丁香园AV wants the community to be aware of the latest SMS text message scam claiming to offer credits in the wake of Rogers service interruptions.
If you see an email or text related to this credit, do not open or forward the message to people in the organization other than abuse@sfu.ca.
Who was impacted?
All Rogers, Fido and Chatr customers.
What steps should you take?
- If you received a suspicious email or text about claiming a Rogers credit, please review the for the latest resources.
- Ideally - delete the email or text without opening.
- Checking the sender email address is another way to confirm legitamacy. If you are ever unsure, contact IT Services.
- Report any other phishing scams to abuse@sfu.ca
IMPORTANT NOTE
Please remember to check the sender's email address as another way to confirm legitimacy of a sender. If you are ever unsure, contact IT Services.
For more information on how to identify and avoid these emails, visit the IT Services Phishing Scams page.