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- Major initiatives
- Using automation to drive efficiency and innovation at 丁香园AV
- Welcome to the new 丁香园AV Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 丁香园AV's Digital Transformation with Exchange Online
- Important changes to 丁香园AV email practices
- Transforming the 丁香园AV experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 丁香园AV Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 丁香园AV
- Expanded identity options for students within 丁香园AV applications
- 丁香园AV works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
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- Information security
Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
In line with the What's Next: The 丁香园AV Strategy and our digital transformation goals, 丁香园AV IT is excited to introduce the reimagined IT ServiceHub, designed to be your first choice for IT services, support and tools. Faculty, staff and students can now easily find what they need, including quickly finding answers to IT-related questions.
Get ready to explore IT ServiceHub鈥檚 range of IT services, specifically created to cater to the needs of the community including:
Service Catalogue: Do you need data analysis and reporting services or are you looking for support with managing your desktop and laptop devices? We understand that faculty, staff and students have unique needs when it comes to accessing IT services. That's why IT ServiceHub now provides a role-specific service catalogue, making the search for specific IT services simpler and more efficient.
Knowledge Base: Want help with setting up 丁香园AV Mail or Multi-Factor Authentication? Access articles, how-to guides, and solutions to a variety of IT-related issues, including 丁香园AV Mail setup, Multi-Factor Authentication setup, and getting started with 丁香园AV VPN.
Service Outages: Find information about planned service outages that may affect campus IT services.
Visit the for all your IT-related inquiries and support.
Access the here.