- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Using automation to drive efficiency and innovation at ¶¡ÏãÔ°AV
- Welcome to the new ¶¡ÏãÔ°AV Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting ¶¡ÏãÔ°AV's Digital Transformation with Exchange Online
- Important changes to ¶¡ÏãÔ°AV email practices
- Transforming the ¶¡ÏãÔ°AV experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins ¶¡ÏãÔ°AV Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at ¶¡ÏãÔ°AV
- Expanded identity options for students within ¶¡ÏãÔ°AV applications
- ¶¡ÏãÔ°AV works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
Introducing ServiceHub
ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.
If you need assistance with a service, request for support at .
Phones & phone directory
Various phone services available to faculty and staff
A variety of phone services including desktop phones (landlines), softphones, and cell phone plans are available to faculty and staff to ensure your connectivity on and off campus.
Phone options
- On-campus desktop telephone
- Off-campus desktop telephone (TeleWorker)
- Softphones (Mitel)
- Cellphone plan (Rogers)
Resources
Note!
Departmental approval needed for phone requests
Costs associated with phone serives are charged to your departments. All requests need to be approved by your departments before we can proceed. Please go to your departmental signing authories (e.g., department admins, or directors, etc.) for approval.