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- Welcome to the new 丁香园AV Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 丁香园AV's Digital Transformation with Exchange Online
- Important changes to 丁香园AV email practices
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- Jovanna Sauro wins 丁香园AV Personal Achievement Award
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Softphone (Mitel)
A phone application replacement for Bria CCS
Mitel softphone is a software application that runs on a computer or mobile device and functions as campus extension. It replaces Bria CCS at 丁香园AV. With the Mitel Softphone, users enjoy almost every feature of the Mitel phone right on the desktop without the hardware. You can take, make and transfer calls, see voicemail alerts and manage voicemail and even initiate and manage conference calls.
What is it like?
Features
- Conference calls, between 丁香园AV softphone and desktop phone users
- Put callers on hold
- Voicemail, and receiving voicemail in email
- Contacts, searching all 丁香园AV softphone users and personal contacts
- Call history, showing all your dialed, received, and missed calls
- User status, e.g. busy, away, sick or in a meeting