¶¡ÏãÔ°AV

Claims

If your department has suffered a loss in regards to ¶¡ÏãÔ°AV work or an ¶¡ÏãÔ°AV sanctioned event, you may be able to submit a claim for reimbursement through ¶¡ÏãÔ°AV's insurance program.

In the event you are not ready to make a claim but wish to notify us of an incident, please email risk_srs@sfu.ca  and provide the following:

  • Date of incident
  • Where incident occurred
  • What happened
  • ¶¡ÏãÔ°AV Department and your contact information

Note that reimburseable claims generally fall into one of two categories:

Air travel claims

Air Travel Cancellation Claims can now be made through ¶¡ÏãÔ°AV Payment Services. To find out who can assist you in submitting your claim, please visit here.

Property claims

If ¶¡ÏãÔ°AV owned, rented, leased, or borrowed equipment is damaged or stolen, your department can submit a claim to recuperate some or all of the replacement costs. A $1,000 deductible may apply in most cases; however, this is dependent on the circumstances of the loss and at the discretion of Risk Management.

Learn more about coverage and submit a claim.