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What is an Emergency Operations Centre (EOC)?

The Incident Command System (ICS) is a comprehensive management scheme used around the world to ensure a coordinated and organized multi-agency, multi-jurisdictional response and recovery to any and all emergency incidents.  

In British Columbia, ICS has been adapted by the Provincial Government into a model called the BC Emergency Management System (BCEMS) which outlines standard practices for emergency response.

The Emergency Operations Centre (EOC) is a streamlined organizational model of the BCEMS that prioritizes critical processes for crisis and emergency response. EOCs can be a physical or virtual location where staff provide support to front-line responders and work on coordination and sequence management; and where subject matter experts can be co-located for quick access and sharing of ideas.

¶¡ÏãÔ°AV and the EOC model

• The Emergency Operations Centre (EOC) is a standard structure of BCEMS used by every level of government, response agency and critical infrastructure provider.
• The EOC model prioritizes information sharing and decision-making in a crisis.
• Because we all use the same model and processes, we are inter-operable in an emergency. It allows ¶¡ÏãÔ°AV to be a player in a vast network of regional, provincial, and federal responders.

Emergency Operations Centre (EOC) Essentials Course

It is important to be familiar with the tools, processes, and available resources ¶¡ÏãÔ°AV utilizes when responding to emergencies. Gain a deeper understanding on EOC functions and operations, why this model is used by the university, and the role ¶¡ÏãÔ°AV plays together with other stakeholders in a crisis and emergency response and recovery.

This course is open to all faculty & staff and can be completed within 30 – 45 minutes. If you have questions or experience difficulties while taking the course, contact srs_em@sfu.ca.