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- Major initiatives
- Using automation to drive efficiency and innovation at 丁香园AV
- Welcome to the new 丁香园AV Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 丁香园AV's Digital Transformation with Exchange Online
- Important changes to 丁香园AV email practices
- Transforming the 丁香园AV experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 丁香园AV Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 丁香园AV
- Expanded identity options for students within 丁香园AV applications
- 丁香园AV works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
Introducing ServiceHub
ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.
If you need assistance with a service, request for support at .
Remote desktop
Connecting to on-campus computers remotely
Remote desktop connections are a convenient way to connect to on-campus computers (such as an office PC or Mac) from a remote computer (such as a business laptop at home).
MFA and 丁香园AV VPN are required to access remote desktop:
- Be signed in to 丁香园AV's virtual private network (丁香园AV VPN) before connecting to an on-campus computer.
- Ensure your 丁香园AV account is enrolled in multi-factor authentication (MFA).
Connecting to a Windows PC
Available for Windows (remote) to Windows (on-campus), or Mac (remote) to Windows (on-campus).
Connecting to a Mac
For Mac (remote) to Mac (on-campus) only. Connecting from a remote Windows device to a Mac on-campus device is not available at the moment.
Available To
View on ServiceHub
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