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Job Opportunity - Full-Time Program Assistant - Mental Health & Substance Use (Clerical/Administrative) at Vancouver Coastal Health
Regular Full Time Program Assistant, Mental Health & Substance Use (Office Administrative/Clerical)
Employer: Vancouver Coastal Health (VCH) - Access and Assessment Center
Home worksite: 01 - Vancouver General Hospital
Labour agreement: Facilities Subsector
Union: 100 - Facilities HEU
Salary and duration: $26.94 per hour, Regular Full-Time
Work hours and shift time: 1.0 FTE for 37.5 hours per week, 11:30- 19:30
Position start time: As soon as possible
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Access and Assessment Centre serves as a single point of access for all Vancouver adults in need of urgent assessments and Home Health and MHSU services. Operating 7:30AM to 11:00PM daily (365 days a year), the AAC will provide better, more easily accessible care and eliminate the need for clients to navigate a complicated system or default to the Emergency Department (ED). Our aim is to reduce 70% of unnecessary ED visits, a reduction of 4,000 visits per year.
As a Program Assistant in Mental Health and Substance Use with VCH, you will:
- Receive verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries.
- Arrange meetings and attend departmental meetings to record notes or take minutes.
- Set up and maintain filing systems, maintain timekeeping records and completes on-line purchase requisitions for equipment and supplies.
- Transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.
Qualifications
Education & Experience
- Grade 12, supplemented with courses in medical transcription and two (2) years of recent related experience or an equivalent combination of education, training and experience.
Knowledge, Skills & Abilities
- Ability to type 50 wpm.
- Ability to deal with others effectively
- Ability to communicate effectively both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
Please see the link below for information about the position