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Room Stay

If you are staying in your current room and/or expecting the arrival of a new roommate, please refer to the information on this page. Utilize the cleaning guides we have created for each building. Make sure to clean your (shared) space to avoid the charges. The room stay instructions apply to all residents living in both the Burnaby and Vancouver residences

Cleaning must be completed by end of term, which is no later than 12:00 p.m./noon on the day after exams end

  • Make sure you clean and leave space for your new roommates and floormates in all of the shared spaces
  • Our facilities staff will inspect all shared space areas (including Townhouse shared spaces) generally the day after your roommate moves out.
  • Our facilities staff will re-inspect all shared spaces (including Townhouse Shared Spaces) prior to Move In day.
  • Units must be cleaned to acceptable levels following each inspection or cleaning charges will be assessed to all occupants

Five steps for staying in room or arrival of new roommate

Step 1: Report maintenance issues

Avoid the charges: Make sure you fill out the form a few weeks before move out. Room inspections happen right after move out.

Any maintenance issues with your unit/room must be reported to our Residence Facilities team via a maintenance request through

Step 2: Remove all garbage + recycle

Clean your (shared) space to avoid the cleaning charges.

Ensure your room and shared space is free and clear of garbage. Anything left behind could result in a charge to you.

Download the garbage map: Garbage map (PDF)

Step 3: Clean Your (Shared) Space

Clean your (shared) space to avoid the cleaning fee.

Everyone's responsibility is to clean their shared spaces including Bathroom, Kitchen, Fridge, Stove and Living Room.

Our maintenance staff will take photographs of any rooms that are left unclean, untidy, or damaged. Refer to the room condition/inventory form you completed when you moved in. Any damage or items needing repair will have been reported on this form and this will be the standard used to assess whether your room is left in the same condition it was received.

Downloadable Cleaning Checklists  

Step 4: borrow a cart and return within an hour

Burnaby Campus: Carts are available to borrow from the Front Desk in the main office on a first-come, first-served basis.

Please RETURN THE CART WITHIN ONE HOUR to the Front Desk.

Vancouver Campus: Carts are not available at this location.

Late returns will incur a fee of $50 per hour, up to a maximum of $350.

Step 5: Dining Commons Hours

Stay informed on the Dining Hall and their hours of operations.  

STEP 6: UPDATE YOUR KEY FOB

Some residents will need to update their key fobs to maintain access to their units.

Where do I update my key fob:

  • Visit the Residence and Housing Main Office (2010 Courtyard Residence)
  • One of our front desk staff will assist you in updating your fob.

Avoiding charges

Type Charge
Lost key/lock change charge
$25 - $400  
Lost fob/not returned $20
Cleaning and damage   $140 average (where assessed)
Improper check-out/overstay  $80/day
Moving cart late return charge

Overdue rental charge $50 per hour (or each portion of an hour) to a max of $350
All charges can be found on Charges PDF