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Overcoming Digital Divides: Low-Income Communities

2021, Summit Towards Equity, Series Overcoming Digital Divides, Media + Information, Science + Techonology

Low-income communities continue to report lower rates for internet access, affordability, and quality. Especially during the COVID-19 pandemic, people living in Canada are at an all-time need for increased access to internet, computer, and tablet devices for e-learning and remote work. 

What can be done to ensure low-income households can secure needed digital resources and reliable internet connectivity to excel during this trying time? What policy solutions can help enhance low-income communities’ access to quality internet?

We heard directly from community representatives and experts about what is impeding internet access in low-income communities. We looked to answer these important questions and how Canada can further ongoing private and public programming to bridge these divides.

The discussion focused on workshopping policy solutions with all participants to improve internet access and speed across Canada.

Wed, 07 Apr 2021

Online event

 

About the Overcoming Digital Divides workshop series

The digital divide is about more than the lack of internet infrastructure in rural parts of Canada. It includes gaps in every corner of Canada in internet and device affordability, quality and digital literacy. These divides are tied to socioeconomic factors leaving some communities in Canada more disconnected than others.

How can federal, provincial, territorial, municipal and Indigenous governments advance policy solutions for full digital inclusion? What community and industry programs and policies can help to close these divides?

We explored these challenges and looked to advance concrete solutions in the Overcoming Digital Divides workshop series with the Ryerson Leadership Lab, Brookfield Institute for Innovation + Entrepreneurship, and the First Nations Technology Council. 

 put together by our partners that lays out the context, evidence and importance of these discussions.

Part of Towards Equity

Speakers

Toby Harper-Merrett

Executive Director, 

Toby is a public-good professional with expertise in information and communication technology for development. A graduate of the University of Manchester's School of Environment, Education and Development, and Stanford University, Toby has contributed to research, policy and programs internationally and across Canada. Toby is especially interested in addressing the challenges of under-served and at-risk communities. Since 2015 he has been Executive Director of CFSC-OPEC, a not-for-profit organization supporting Government of Canada digital equity and economic development programs.

Erin Knight

Access Campaigns Lead and Digital Rights Campaigner, 

Erin (she/her) is a Digital Rights Campaigner at OpenMedia where she works to help make the Internet affordable and accessible to all. Born and raised in rural Manitoba, Treaty 2 territory, Erin is Métis with family roots in the San Clara, Turtle Mountain, and St. François Xavier areas. Erin studied as a Loran Scholar at the University of Calgary; she holds a Bachelor of Arts in Development Studies and a Certificate in Sustainability Studies. Apart from her work on the Digital Divide, Erin is also the founder and co-chair of the Foundation for Rural Youth Empowerment (FRYE), an organization that aims to ensure equitable access to post-secondary education for rural youth across Canada.

Dionne Pelan

Computer and Drop-In Programs Coordinator, 

Dionne is a non-traditional educator with over 15 years’ experience teaching and leading community based digital literacy activities using effective adult education approaches.  She takes an asset based approach to help cultivate relationships and build capacity between a diverse ranges of stakeholders. She is constantly inspired by the resiliency and strength of the communities in which she lives and works.

Video and transcript

Event summary

We need a national strategy to make home internet affordable for all

By Nour Abdelaal and Sam Andrey, Ryerson Leadership Lab

As several provinces enter stricter lockdowns, and their residents face increased isolation, access to high-speed internet at home has become even more essential. Low-income individuals are less likely to have a high-speed home internet connection, yet they are also disproportionately affected by COVID-19 and in most need of staying connected. Making the internet more affordable requires policy solutions that transform our market-driven telecommunications system to expand internet access to those at the lowest income level. Canada has taken a piecemeal approach to expanding internet access and adoption, rather than a national, strategic vision. The second part of the  workshop series explored what is needed during and coming out of the pandemic to enable affordable home internet connections for every Canadian.

Further reading

Overcoming Digital Divides: What We Heard and Recommendations

This final report on the Overcoming Digital Divides workshop series summarizes the main themes shared at the workshops and offers five main policy recommendations to address Canada's digital divides moving forward.

Partners

Sponsor

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