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Optimizing Virtual Health

The increased use of virtual healthcare has the potential to significantly improve access to health services during health crises. However, there is limited research on how this shift affects the work and well-being of unpaid caregivers. This project, funded by CIHR and led by Dr. Julia Smith, aims to bridge this gap by investigating the impact of virtual care on caregivers, particularly in their role during crisis response.

By mapping the intersections between virtual care and caregiving, the project seeks to enhance caregiver well-being and reduce the associated social, economic, and health costs. Through innovative participatory research methodologies, we focus on centering caregivers' needs and well-being within the evolving landscape of virtual healthcare.

To achieve these goals, Dr. Smith's team has engaged in consultations with nearly 60 stakeholders, including caregivers, clinicians, Health Authority employees, Telus Health, and organizations that facilitate access to care. The insights gained from these consultations will inform strategies to empower caregivers, ensuring that the benefits of virtual healthcare are realized without imposing additional burdens on those who provide unpaid care.

PIPPS Team: Julia Smith, Haaris Tiwana, Alexandra Selinger, Sevde Yildirim

Partners: Canadian Institutes of Health Research, Fraser Health 

Outputs: