The Office of the Ombudsperson
The Ombudsperson can assist with fairness issues, appeals, interpersonal conflict, academic concerns and policy questions. Students are welcome to consult the Ombudsperson as a first step, last resort or at any point along the way.
If you aren't sure where to go, we can discuss any situation, identify options and make a plan for moving forward.
If you are an ¶¡ÏãÔ°AV student considering appealing a grade from the Spring 2020 term, please see the Student Appeal Guide
About the Office of the Ombudsperson
The Ombudsperson at ¶¡ÏãÔ°AV is an independent, impartial and confidential resource for students. We provide information and guidance on students' rights and responsibilities, and University regulations, policies and procedures.
Advisory Committee
The Office of the Ombudsperson is advised by a nine member advisory committee, including the Ombudsperon.
Terms of Reference
The terms of reference outlines the mandate, principles, restrictions, authority, and responsibilities, which form the structure that the Office of the Ombudsperson is goverened by.
Professional Standards
The Ombudsperson at ¶¡ÏãÔ°AV is a member of Ombundspersons associations that support and advance the Ombudsman profession and ensure that practitioners work to the highest professional standards.