FUTURE WORK SKILLS 2020
by for the University of Phoenix Research Institute
Six Drivers of Change
1. Extreme Longevity:
Increasing global lifespans change the nature of careers and learning
2. Rise of Smart Machines and Systems:
Workplace automation nudges human workers out of rote, repetitive tasks
3. Computational World:
Massive increase in sensors and processing power make the world a programmable system
4. New Media Technology:
New communication tools require new media literacies beyond text
5. Superstructed Organizations:
Social technologies drive new forms of production and value creation
6. Globally Connected World:
Increased global interconnectivity puts diversity and adaptability at the center of organizational operations
Ten Skills for the Future Workforce
SENSE-MAKING:
ability to determine the deeper meaning or significance of what is being expressed
SOCIAL INTELLIGENCE:
ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions
NOVEL & ADAPTIVE THINKING:
proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based
CROSS-CULTURAL COMPETENCY:
ability to operate in different cultural settings
COMPUTATIONAL THINKING:
ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning
NEW-MEDIA LITERACY:
ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication
TRANSDISCIPLINARITY:
literacy in and ability to understand concepts across multiple disciplines
DESIGN MINDSET:
ability to represent and develop tasks and work processes for desired outcomes
COGNITIVE LOAD MANAGEMENT:
ability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques
VIRTUAL COLLABORATION:
ability to work productively, drive engagement, and demonstrate presence as a member of a virtual team