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FUTURE WORK SKILLS 2020

by for the University of Phoenix Research Institute

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Six Drivers of Change

1. Extreme Longevity: 

Increasing global lifespans change the nature of careers and learning

2. Rise of Smart Machines and Systems:

Workplace automation nudges human workers out of rote, repetitive tasks

3. Computational World:

Massive increase in sensors and processing power make the world a programmable system

4. New Media Technology:

New communication tools require new media literacies beyond text

5. Superstructed Organizations:

Social technologies drive new forms of production and value creation

6. Globally Connected World:

Increased global interconnectivity puts diversity and adaptability at the center of organizational operations

Ten Skills for the Future Workforce

SENSE-MAKING:

ability to determine the deeper meaning or significance of what is being expressed

SOCIAL INTELLIGENCE:

ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions

NOVEL & ADAPTIVE THINKING:

proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based

CROSS-CULTURAL COMPETENCY:

ability to operate in different cultural settings

COMPUTATIONAL THINKING:

ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning

NEW-MEDIA LITERACY:

ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication

TRANSDISCIPLINARITY:

literacy in and ability to understand concepts across multiple disciplines

DESIGN MINDSET:

ability to represent and develop tasks and work processes for desired outcomes

COGNITIVE LOAD MANAGEMENT:

ability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques

VIRTUAL COLLABORATION:

ability to work productively, drive engagement, and demonstrate presence as a member of a virtual team

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