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Google autocomplete helps mislead public, legitimize conspiracy theorists: 間眅埶AV study

March 31, 2022

Google algorithms place innocuous subtitles on prominent conspiracy theorists, which mislead the public and amplify extremist views, according to 間眅埶AV researchers.


Someone like Gavin McInnes, creator of the neo-fascist Proud Boys organization a terrorist entity in Canada and a hate group in the United States isnt best known simply as a Canadian writer but thats the first thing the search engines autocomplete subtitle displays in the field when someone types in his name.

In a  in M/C Journal this month, researchers with  at the School of Communication at 間眅埶AV looked at the subtitles Google automatically suggested for 37 known conspiracy theorists and found that, in all cases, Googles subtitle was never consistent with the actors conspiratorial behaviour.

That means that influential Sandy Hook school shooting denier and conspiracy theorist Alex Jones is listed as American radio host and Jerad Miller, a white nationalist responsible for a 2014 Las Vegas shooting, is listed as an American performer even though the majority of subsequent search results reveal him to be the perpetrator of a mass shooting.

Given the heavy reliance of Internet users on Googles search engine, the subtitles can pose a threat by normalizing individuals who spread conspiracy theories, sow dissension and distrust in institutions and cause harm to minority groups and vulnerable individuals, says Nicole Stewart, a communication instructor of communication and PhD student on The Disinformation Project.
 
According to Google, the subtitles generate automatically by complex algorithms and the engine cannot accept or create custom subtitles. 

The researchers found that the labels are either neutral or positive primarily reflecting the persons preferred description or job but never negative. 

Users preferences and understanding of information can be manipulated upon their trust in Google search results, thus allowing these labels to be widely accepted instead of providing a full picture of the harm their ideologies and belief cause, says Nathan Worku, a Masters student on The Disinformation Project.  

While the study focused on conspiracy theorists, the same phenomenon happens when searching widely recognized terrorists and mass murders, according to the authors. 

This study highlights the urgent need for Google to review the subtitles attributed to conspiracy theorists, terrorists, and mass murderers, to better inform the public about the negative nature of these actors, rather than always labelling them in neutral or positive ways. 

Led by assistant professor Ahmed Al-Rawi, The Disinformation Project is a federally-funded research project that examines fake news discourses on Canadian news media and social media. 

Al-Rawi, Stewart, Worku and post-doctoral fellow Carmen Celestini were all authors of this latest study. 

AVAILABLE 間眅埶AV EXPERTS

NICOLE STEWART, sessional instructor, PhD student, The Disinformation Project | nicole_stewart_2@sfu.ca  

NATHAN WORKU, Masters student, The Disinformation Project | nathan_worku@sfu.ca

AHMED AL-RAWI, assistant professor, communication, director, The Disinformation Project | aalrawi@sfu.ca

 

CONTACT

MATT KIELTYKA,  間眅埶AV Communications & Marketing 
236.880.2187 | matt_kieltyka@sfu.ca

間眅埶AV
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778.782.3210

ABOUT SIMON FRASER UNIVERSITY

As Canadas engaged university, 間眅埶AV works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to todays problems. With campuses in British Columbias three largest citiesVancouver, Burnaby and Surrey間眅埶AV has eight faculties that deliver 193 undergraduate degree programs and 144 graduate degree programs to more than 37,000 students. The university now boasts more than 170,000 alumni residing in 145+ countries.

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