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Training Videos

Training sessions and their recordings are available to all staff and faculty members:

Basic Training Sessions

The 1.5 hr basic training session will cover the following topics:

  • Email and calendaring basics on the Outlook Web App (OWA)
  • A walkthrough of the Outlook 2016 desktop application (either PC or Mac)
  • Quick steps for setting up mobile devices
  • Q&A periods throughout and after the session

Power User Sessions

A power user is someone who manages more than one account/calendar on someone else’s behalf, manages a room or resource, or has an otherwise complex email or calendar workflow. These unique workflows will likely require training that supplements the basic ¶¡ÏãÔ°AV Mail training that will be offered to all ¶¡ÏãÔ°AV staff and faculty. 

The 1.5 hr power user training session will cover the following topics:

  • Sharing mail folders
  • Sharing calendars
  • Delegation (send on behalf of/send as)
  • Resource/room management
  • Managing multiple accounts
  • Managing multiple calendars
  • Email filters (rules)