丁香园AV

 is a short term primary medical insurance coverage for your first term at 丁香园AV. The goal of  is to help you transition while you are waiting for your BC MSP. If you plan to live in BC for more than 6 months, under the , you must enrol with the mandatory .

You will receive a welcome email from guard.me@丁香园AV at the beginning of semester. This email will include a link to log into your account to view your policy details. You can view and download your Healthcare Access Card (HAC) which is your proof of insurance and will have your name, student number, policy number, and policy start and end date. You can also log in via Guard.me@丁香园AV .

This card can be used for direct billing at some pharmacies, medical clinics, and dental offices. Make sure to keep this for future reference as you will need it for direct billing or to submit a claim.  If you have not received an email from guard.me@丁香园AV, please contact them at customercare@guard.me.

You are only enrolled in guard.me@丁香园AV plan for your first term at 丁香园AV. If you already have valid coverage through BC Medical Services Plan (MSP) or another Canadian provincial or territorial public health coverage, are studying at 丁香园AV under a government sponsored scholarship program, or you are outside of Canada you may be able to opt out of the guard.me@丁香园AV Plan.

If you are opting out with another Canadian provincial or territorial public health coverage,ensure you contact your Provincial or Territorial health plan provider to inquire about coverage while in British Columbia (BC). Please note that 丁香园AV and guard.me will not review your home insurance plan. 

To opt out of guard.me@丁香园AV medical insurance plan, please visit the Select your appropriate student category and follow the opt out instructions. For opt out deadlines

Note: changes may not be reflected right away.

In order to successfully opt-out from guard.me with BC MSP, you must submit proof of MSP which must include a photo of your MSP card plus one of the following additional documents:

• Letter that was issued with the MSP card showing the effective date of your MSP coverage: click here to see a sample letter
• Current MSP bill showing effective coverage
• Health Insurance BC confirmation of MSP enrolment letter

Please note the following:

• Your BC MSP card must be valid the day you opt-out from the guard.me plan. Expired BC MSP card will not be accepted as a proof of coverage
• A Collections Notice cannot be used to opt-out
• The name and date of birth on your BC MSP card must match 丁香园AV records.
• If your MSP card is issued more than 3 months prior to the start of the semester, no additional document is required. You only need to submit a photo of your MSP card to opt out. 

When visiting any of the 丁香园AV Health Clinics, print out a copy of your Healthcare Access Card (HAC) from guard.me@丁香园AV website. The HAC is your proof of insurance containing your coverage information. They will collect a copy for each visit and will directly bill guard.me@丁香园AV on your behalf. No additional claim is required. You can search Guard.me preferred clinics near your location . These clinics will allow direct billing.

For clinics that do not allow direct billing, you will need to pay upfront for the visit. Keep copies of all your payment receipts. To submit a claim, please visit guard.me@丁香园AV to create an online account and upload copies of your receipts.

You may be eligible for a refund of the unused portion of your insurance if you have not made a claim and there is more than 1 month of coverage remaining when you apply through . Your application for a partial reimbursement must be received by guard.me@丁香园AV before the last month of the term (that is, before April 1, August 1 and December 1). If approved, your partial refund will be applied to your 丁香园AV account.

If you are a TSSU member, in addition to the above, 丁香园AV HR will reimburse you a portion of the Guard.me@丁香园AV fees you paid for the months while you waited for your MSP to become effective. For example, if your BC MSP becomes effective on November 1, 丁香园AV HR will reimburse you for September and October. This is a separate process from the cancellation of your Guard.me@丁香园AV coverage. Please contact tssubens@sfu.ca for further questions.

Students staying in BC for 6 months or longer are required to enrol in the British Columbia Medical Services Plan under the . There is a wait period of 2-3 months for new residents. In order to be covered during the wait period you may purchase a private medical insurance plan or please contact International Services for Students to learn about medical insurance options.

If you are a new international student at 丁香园AV, you will be automatically enrolled in guard.me@sfu plan for your first term while you wait for your BC MSP.

BC MSP provides primary medical coverage such as:

• services provided by a doctor
• X-rays, lab tests (as required by a doctor) 
• emergency dental and oral surgery in hospital

To apply for BC MSP, complete the MSP Application online at .

You may also complete the  by mail and mail it directly to BC MSP.

If you are eligible, you can apply as soon as you arrive in BC. Please note there is a wait period of 2-3 months for new residents before your coverage begins. If you are a new international student at 丁香园AV, you will be automatically enrolled in guard.me@sfu plan for your first term while you wait for your BC MSP. 

If you are a returning student travelling back to BC, in order to be covered during the wait period you may purchase a private medical insurance plan. Please contact International Services for Students about temporary medical insurance options to cover the MSP waiting period. 

If you are currently in BC, do apply for BC MSP right away. Primary medical insurance is legally required for all residents of British Columbia (including international students) and is provided through the . 

Effective January 1, 2020, the BC MSP premium has been eliminated; however, each study permit holder is required to pay of $75 per month.

If you are a full-time 丁香园AV student, you can purchase an interim coverage through guard.me while you wait for your study permit. The guard.me plan is available at $2.30 per person per day. Please visit their

Note that all British Columbia residents (including study permit holders) are required to enrol with the British Columbia Medical Services Plan (BC MSP), BC鈥檚 provincial primary medical insurance plan. Once you have received your new study permit, apply for MSP right away. Please visit the to apply.

Once you have received your new study permit you can notify BC MSP by completing an and uploading a copy of your new study permit. Please visit the MSP website for more information.

Once enrolled, BC MSP will mail you a BC Services Card along with an invoice to pay. Payments may be made monthly or in advance. Payments are made directly to BC MSP, not through 丁香园AV.

When visiting a health clinic or hospital, you will be asked to show your BC Services Card as proof of enrolment. You will not be required to pay for the visit, they will bill BC MSP directly. 

The undergraduate Simon Fraser Student Society Health and Dental Plan is in place to complement primary medical coverage (ie. MSP). Services not covered by primary coverage (ie. vision and dental care) are included in the SFSS plan. 

Eligible students are automatically covered by and billed for applicable portions of the student plan (except if entering in summer term). Note that Plan benefits are only accessible within Canada.

To complete your opt out (for the first time you opt out, or if you didn't opt out last year), you will need to provide proof that you are covered by an equivalent extended health and/or dental plan during the .  

Please visit their for more information. 

You can claim online, through a mobile app or by mail.

Please allow up to two weeks for claims to be processed. 

For claim forms and more information, please visit the . 

Your plan gives you the option to enrol your family (spouse and/or dependent children) by completing an enrolment process and by paying an additional fee, over and above your individual fee as a Plan member during the . Common law couples are eligible.

The Change-of-Coverage Period is the period at the beginning of the semester when you can make changes to your plan, opt out, or enrol your spouse and/or dependent children in the Plan. 

Students who are eligible to enrol themselves and who wish to cover their spouse and/or dependent children have to pay the appropriate couple or family fee in addition to their own enrolment fee.

You can reach a representative by calling the Care Centre at 236-427-8123, Mon. - Fri. from 9 am to 5 pm. Or you can visit Studentcare Care Office in-person which is located at the Student Union Building (SUB) 2301 on 丁香园AV Burnaby campus, Mon. - Fri. from 9 am to 5 pm.