丁香园AV

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Good morning

To continue to provide stable and secure Wi-Fi at 丁香园AV, the WiFi security certificate will be updated on March 7 across all 丁香园AV networks and campuses.

This will impact all devices currently configured to the 丁香园AVNET-SECURE and eduroam WiFi networks.

What you need to know

• Upon arriving on campus on or after March 7, to access 丁香园AV WiFi networks you will be required to update the Wi-Fi security certification for each device you use to connect.
• Your device will prompt you to accept a new 丁香园AV Wi-Fi security certificate, or to re-enter your 丁香园AV ID and password. Please do so to ensure your Wi-Fi certificate is updated.
• If you have an 丁香园AV Managed Device or are using a Windows operating system, your update should be automatic, and no action is required.
• If you are not prompted and not using a managed or Windows device, you will need to perform this action manually. A complete list of instructions based on operating system is available at cloudpath.its.sfu.ca. A manual update can be done at any time before March 7, on or off campus, however Android users will need to update on or after March 7.

Need Support?

• If you experience difficulties connecting to the 丁香园AV wireless networks after this renewal, contact the IT Service Desk (its-help@sfu.ca), your local IT support staff or go to an IT Service location: /information-systems/get-help.html.
• IT Services support kiosks will be available to assist community members on all campuses on March 7, 8 and 9. More information will be listed here: /information-systems/services/wireless-connectivity.html.

With cyber-attacks on the rise, cyber security is more important than ever. We appreciate your cooperation in taking these required steps.

For more information about this security certificate renewal and update, visit /information-systems/services/wireless-connectivity.html

IT Services