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Scott Hayward has held roles across the software development life cycle over two decades with IBM Canada. Beginning in quality assurance, he moved through development, architecture, project management, business analysis and product management departments. Most of his work has been in the healthcare industry, with shorter terms in telecom, education and infrastructure services. 

His most recent role as a product manager for a global healthcare asset provided an opportunity to drive both business and technical strategies tied to client needs. In this role, he led the adoption of Scaled Agile Framework® (SAFe) on distributed 70-person development teams in Burnaby, Halifax and Pune, India.

Scott is passionate about developing innovative teams able to respond to change through purposeful leadership, continued learning and a healthy culture. He taught leadership and a client-centric approach to senior consultants within IBM, coached sales executives and consultants, and managed the career profiles of a team of senior architects. He sees a growing need for thoughtful, innovative business analysts with the courage to disrupt the status quo.

Scott completed a bachelor of mathematics in computer science and a bachelor of science in physics from the University of Waterloo. He completed his MSc and PhD in physics at the University of British Columbia. He holds multiple industry certifications in agile methodologies including a Project Management Institute Agile Certified Practitioner (PMI-ACP) certification. He is also a Scaled Agile Framework® Program Consultant (SAFe SPC4). Scott is currently pursuing the International Coaching Federation’s Associated Certified Coach (ACC) and Distinguished Toastmaster credentials.