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After completing this course, you’ll be able to do the following:

• Understand the concept of change management and identify opportunities to create organizational coherence in the midst of change
• Apply effective strategies to create organizational value through change
• Explore ways that an organization can prime itself for change processes, including empowering change ambassadors and engaging change obstructors
• Recognize and name resistance as it emerges in the context of change management and build clear strategies for working with the conservative impulse
• Choose appropriate channels for downloading information, consulting with relevant parties, and getting input
• Examine the decision-making mechanisms and need for involvement in decision-making at play in the organization, and adjust as needed
• Draw on models and tools taught in the course to construct appropriate vision or visioning process in an organizational context
• Define organizational culture and demonstrate how it can help or hinder change
• Understand how built-in cognitive biases can either help or hinder the successful design and roll-out of your change strategy  
• Learn cutting-edge "nudge" methodologies to drive behaviour change more effectively
• Learn tools to constructively implement both rapid and more extensive change processes
• Adapt the concept of evaluation to developmental evaluation to better address how one learns and adjusts along the way in times of change

• Prepare to spend 6–10 hours per week on coursework
• Plan for advance reading
• Expect reading and other assignments on a weekly basis
• Plan to access the course at least once every few days to keep up with your work and group assignments

You will be evaluated on:

• Assignments 
• Participation in online discussions

No textbook is required. We will provide all course materials online.